Terms of Service

Tasma – AI Pet Health & Care

Last Updated: October 8, 2026

1. Introduction

Welcome to Tasma.

These Terms of Service (“Terms”) govern your access to and use of the Tasma mobile application, website, and related services (collectively, the “Service”).

Tasma is an independently developed pet health and care application designed to help pet owners understand, organize, and monitor aspects of their pets’ everyday health and wellbeing.

By accessing or using Tasma, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of the Service.

For questions, contact hello@tasma.pet.

2. Description of Services

Tasma provides digital tools intended to support everyday pet care.

Depending on availability and subscription status, features may include:

• AI-powered stool and digestion analysis
• Pet food and ingredient analysis
• Emotion and behavior analysis
• Pet sound and voice analysis
• AI-powered pet care assistance
• Weight tracking and health monitoring
• Vaccination and care reminders
• Pet health records and profiles
• Digital Pet ID functionality
• Premium features and subscription services

Features may be updated, modified, expanded, or discontinued as the application develops.

Certain features require an internet connection and may depend on third-party technologies.

3. Eligibility

You must be legally capable of accepting these Terms under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian to use the Service.

You are responsible for ensuring that your use of Tasma complies with applicable laws and regulations.

4. AI-Powered Features

Tasma uses artificial intelligence, including technologies powered by Google Gemini, to provide informational analysis and assistance.

AI-powered features may process user-submitted text, photographs, videos, audio recordings, and pet-related information.

You acknowledge that:

• AI-generated outputs may contain errors or inaccuracies.
• Results may be incomplete or based on limited information.
• AI-generated observations are not guaranteed to reflect an animal’s actual health condition.
• Different inputs may produce different results.
• AI-generated information should not be the sole basis for important decisions concerning an animal’s health.

Tasma does not guarantee the accuracy, completeness, or reliability of AI-generated outputs.

5. Veterinary and Medical Disclaimer

Tasma is not a veterinary clinic, veterinary professional, or emergency veterinary service.

The Service does not provide professional veterinary diagnosis, treatment, prescriptions, or emergency medical assistance.

Information generated by Tasma is intended for educational, informational, and supportive pet-care purposes only.

Tasma does not replace consultations, examinations, or treatment provided by a licensed veterinarian.

If your pet shows symptoms of illness, injury, distress, poisoning, or another health concern, seek professional veterinary advice.

Do not delay or disregard professional veterinary care based on information obtained through Tasma.

For urgent or life-threatening situations, contact an emergency veterinary service immediately.

6. User Responsibilities

By using Tasma, you agree to:

• Provide information that is reasonably accurate when using analysis features.
• Use the application only for lawful purposes.
• Avoid uploading content that violates the rights of others.
• Avoid intentionally submitting harmful or misleading information.
• Respect applicable intellectual property and privacy rights.
• Avoid attempting to interfere with the application’s security or functionality.
• Use AI-generated information responsibly.

You remain responsible for decisions concerning your pet’s health, nutrition, wellbeing, and care.

7. User-Submitted Content

Tasma may allow users to submit photographs, videos, audio recordings, text, and pet-related information.

You retain any ownership rights you hold in the content you submit.

By submitting content through the Service, you grant Tasma a limited, non-exclusive permission to process that content as necessary to provide the requested functionality.

This permission includes processing content through technical service providers where necessary to deliver AI-powered features.

You represent that you have the necessary rights or permissions to submit the content.

Tasma does not claim ownership of your personal photographs or other original content.

Information submitted through the Service is handled in accordance with our Privacy Policy.

8. Subscriptions and Premium Features

Tasma may offer free and paid features.

Premium subscriptions may provide access to additional analysis capabilities, expanded usage limits, or other functionality.

Subscriptions purchased through the Apple App Store are processed using Apple’s In-App Purchase system.

Subscription access may be managed through RevenueCat or related subscription infrastructure.

8.1 Subscription Billing

Subscription prices and billing periods are displayed before purchase.

Subscriptions may be offered on a monthly or annual basis.

Unless otherwise stated during purchase, automatically renewing subscriptions continue until canceled.

8.2 Automatic Renewal

Auto-renewable subscriptions renew automatically unless canceled before the renewal date in accordance with the applicable app marketplace’s requirements.

Apple manages billing and renewal for subscriptions purchased through the App Store.

8.3 Cancellation

You can manage or cancel an App Store subscription through your Apple account settings.

Deleting the Tasma application does not automatically cancel an active subscription.

Cancellation generally prevents future renewals but does not automatically provide a refund for an already completed billing period.

8.4 Refunds

Refund requests for purchases made through the Apple App Store are handled according to Apple’s applicable refund procedures and policies.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

8.5 Changes to Premium Features

Tasma may modify the features included in premium subscriptions.

Material changes affecting paid subscriptions will be handled in accordance with applicable law and relevant app marketplace requirements.

9. Data Storage and Availability

Certain information may be stored locally on your device.

You are responsible for maintaining appropriate device security and backups where available.

Uninstalling the application, resetting your device, or deleting application data may result in the loss of locally stored information.

Tasma does not guarantee that locally stored information can be recovered after deletion or device failure.

Additional information about data processing is available in our Privacy Policy.

10. Notifications and Reminders

Tasma may provide reminders concerning vaccinations, weight tracking, pet care, or other activities.

Notifications depend on device permissions, operating system settings, and technical availability.

Tasma does not guarantee that notifications will always be delivered at a specific time.

Users remain responsible for maintaining their pets’ veterinary appointments, medication schedules, vaccinations, and other essential care activities.

Notifications should not be relied upon as the sole method of managing time-sensitive medical needs.

11. Digital Pet ID

Tasma may provide Digital Pet ID functionality to organize and display information about a pet.

Users are responsible for ensuring that the information entered is accurate and up to date.

Digital Pet ID functionality does not replace legally required pet identification, microchipping, registration, or official veterinary documentation.

Availability and functionality may vary depending on application version and device capabilities.

12. Intellectual Property

The Tasma name, branding, application design, software, graphics, and original content are protected by applicable intellectual property laws.

Except where expressly permitted, you may not reproduce, distribute, modify, reverse engineer, or commercially exploit protected elements of the Service.

These Terms do not transfer ownership of Tasma’s intellectual property to users.

13. Acceptable Use

You agree not to:

• Use Tasma for unlawful or fraudulent activities.
• Attempt unauthorized access to systems or services.
• Interfere with the operation or security of the application.
• Upload malicious software or harmful code.
• Misuse AI features to intentionally disrupt the Service.
• Circumvent subscription restrictions or technical safeguards.
• Violate the intellectual property or privacy rights of others.

Tasma may restrict access where necessary to address misuse, security risks, or violations of these Terms, subject to applicable law.

14. Third-Party Services

Certain Tasma features depend on third-party technologies and service providers.

These may include:

• Artificial intelligence infrastructure
• App marketplace services
• Subscription management systems
• Technical hosting and processing services

Third-party services may be subject to their own terms and privacy policies.

Tasma is not responsible for interruptions caused by third-party systems to the extent permitted by applicable law.

15. Service Availability

We aim to provide a reliable application experience.

However, Tasma may occasionally experience:

• Maintenance periods
• Technical interruptions
• Connectivity issues
• Third-party service disruptions
• Temporary feature unavailability

We do not guarantee uninterrupted or error-free access to the Service.

We may update or modify the Service to improve functionality, security, or compliance.

16. Disclaimer of Warranties

To the extent permitted by applicable law, Tasma is provided on an “as available” and “as is” basis.

We do not guarantee that the Service will always be uninterrupted, error-free, or suitable for every individual user’s needs.

AI-generated outputs are informational and are not guaranteed to be accurate.

Nothing in this section excludes warranties or consumer protections that cannot lawfully be excluded.

17. Limitation of Liability

To the extent permitted by applicable law, Tasma is not liable for losses arising solely from a user’s reliance on AI-generated information as a substitute for professional veterinary advice.

Users are responsible for obtaining qualified veterinary assistance when necessary.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from intentional misconduct, gross negligence, or other circumstances protected by applicable law.

18. Changes to the Service or Terms

We may update these Terms to reflect:

• Changes in application functionality
• New features or services
• Changes to subscription offerings
• Technical developments
• Legal or regulatory requirements

The updated Terms will be published on the Tasma website.

Where required by applicable law, users will receive appropriate notice of material changes.

Continued use of the Service after changes take effect may constitute acceptance where legally permitted.

19. Termination

You may stop using Tasma at any time.

Where available, you may delete locally stored application information using the relevant settings.

We may suspend or restrict access where reasonably necessary to address security concerns, misuse, or violations of these Terms, subject to applicable law.

Termination of access does not automatically cancel subscriptions managed through an app marketplace.

20. Governing Law

These Terms are governed by applicable laws, subject to any mandatory consumer protections and jurisdictional rights that apply to users.

Nothing in these Terms limits rights that consumers cannot waive under applicable law.

21. Contact

If you have questions about these Terms or the Tasma application, contact:

Tasma – AI Pet Health & Care

Email: hello@tasma.pet

Website: tasma.pet