Delete Your Tasma Data
Your privacy matters to us. Tasma provides options to manage and delete personal information stored within the application.
You can remove locally stored pet care information without deleting your Tasma account.
This page explains how to delete your data, which information is affected, and how to request additional assistance.
How to Delete Your Data
To delete information stored locally in the Tasma app:
- Open Tasma on your device.
- Navigate to Settings.
- Select Delete All Data.
- Follow the confirmation instructions.
- Confirm that you want to remove the locally stored information.
This action is intended to remove locally stored pet care records from the application.
Important: Deleted local information may not be recoverable.
What Data Can Be Deleted?
Depending on the information you have saved, local data deletion may include:
- Pet profiles and personal pet information.
- Pet photographs stored within the application.
- Weight measurements and tracking history.
- Vaccination records.
- Health information and care preferences.
- Other locally stored pet care details.
Some technical information, such as installation identifiers or AI usage counters, may be managed separately and may not be removed by the Delete All Data function.
What Happens to Your Tasma Account?
Deleting locally stored data does not automatically delete your Tasma account.
If you have created an account using Google or Apple Sign-In, your account may remain active.
To request permanent account deletion, please visit our Delete Your Tasma Account page.
What About AI Analysis Data?
Tasma uses AI-powered services to analyze information voluntarily submitted by users.
Depending on the feature, submitted information may be transmitted securely to our service providers for processing.
Deleting locally stored information does not necessarily delete information already processed or retained by external service providers.
For additional information about data processing and retention, please review our Privacy Policy.
Request Additional Data Deletion
If you want to request deletion of personal information associated with Tasma that cannot be removed directly within the application, please contact our support team.
Email: [Your Tasma support email]
Subject: Tasma Personal Data Deletion Request
Please describe the information you would like deleted.
We may request information necessary to verify your identity and locate the relevant records.
Requests will be reviewed and handled in accordance with applicable data protection laws.
Data Retention
Tasma retains personal information only as necessary for legitimate purposes, subject to applicable legal requirements.
Certain technical or transactional records may need to be retained for security, billing, fraud prevention, or legal compliance.
Retention periods may vary depending on the type of information and the applicable service provider.
Contact Us
For questions about privacy, data deletion, or account management:
Tasma Support
Email: [Your Tasma support email]
Website: https://tasma.pet
You can also review our Privacy Policy for additional information.